All Orders On This Site Can Be
Shipped Fee Within 7-12 Bussiness Days.
Delivery is guaranteed! If your shipment is lost or
damaged we will reship once at our expense.
Your purchases will be sent directly by courier from
our distribution centers your door.
You will receive an email with your order number and
your shipping tracking number.
With this tracking number you can track the progress
of your purchase online.
●Please allow 7-9 business days
for delivery of your hands.
●Please make sure you enter the correct shipping address
and contact number.
●We are not responsible for reshipment if you provided
us with an incorrect address.
The products sold on this site
are best quality UGG Boots on the market.
We are absolutely confident that you will be happy with
your purchase from us because each piece is inspected
by hand for quality. We understand; however, that every
customer is unique and we are flexible to meet your
particular needs. Customer satisfaction in our products
and services is our top priority. If for any reason,
you are not content with your purchase please contact
us via email: uggshoponline@yahoo.com
immediately.
We will then provide instruction
on where to return your shippment. You must return the
products within seven days of receipt for exchange or
refund(*If the size problem, we only accept for exchange,
but not refund.). You must send your returned package
via courier at your own expense and provide us with
a tracking number in order for a refund/replacement
to be issued. We do not charge a restocking fee but
in such cases, we lose the cost of the initial shipping
to you and therefore, we can not pay for shipping both
ways. Refunds are made in the Credit card or other payment
and may take up to seven business days to process after
we receive the tracking number for the returned goods.
Kindly include when you contact us the following information.
This will expedite the processing of your return.
●Your order number, your full
name, and the date the order was placed and received
●A list of the product(s) to be exchanged or refunded
●The reason for the return of the products
Thank you for your corperation
